Privacy Policy

1. INTRODUCTION

Genesis Technology Services Limited is a telecoms services provider based in Huntingdon. This privacy notice tells you what to expect when Genesis Technology Services Limited collects personal information. It applies to information we collect about:

  • visitors to our websites;
  • people who use our services, eg who subscribe to any newsletter or marketing emails.
  • job applicants and our current and former employees.

2. VISITORS TO OUR WEBSITES

We collect the personal information you provide when you fill out a contact form on our website. When someone visits our website, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our websites.

Genesis Technology Services Limited does use cookies but not for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser’s help menu to learn the correct way to modify your cookies. If you do turn cookies off, some of the features that make your site experience more efficient may not function properly.

3. EMAILING GENESIS TECHNOLOGY SERVICES LIMITED

We use Transport Layer Security (TLS) to encrypt and protect email. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

4. JOB APPLICANTS

Genesis Technology Services Limited is the data controller for the information you provide during the process unless otherwise stated. If you have any queries about the process or how we handle your information, please contact us via details provided below.

4.1 What will we do with the information you provide to us?
All of the information you provide during the process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary.

We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format.

We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.

By submitting your CV to Genesis Technology Services Limited you are consenting to Genesis Technology Services Limited saving your CV on our database and for a period of 1 year. We will use the contact details provided to contact you should your profile match one of our vacancies during that period.

You can request at any point to have your CV removed from our database by emailing

4.2 What information do we ask for, and why?
We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.
The information we ask for is used to assess your suitability for employment. You don’t have to provide what we ask for but it might affect your application if you don’t.

4.3 Application stage
If you use one of our online application methods, this may be collected by a data processor on our behalf (please see below).
We ask you for your personal details including name and contact details. We will also ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. Our recruitment team will have access to all of this information.
You will also be asked to provide equal opportunities information. This is not mandatory information – if you don’t provide it, it will not affect your application. This information will not be made available to any staff outside of our recruitment team, including hiring managers, in a way which can identify you. Any information you do provide, will be used only to produce and monitor equal opportunities statistics.

4.4 Shortlisting
Our hiring managers shortlist applications for interview. They will not be provided with your name or contact details or with your equal opportunities information if you have provided it.

4.5 Assessments
We might ask you to participate in assessment days; complete tests; and/or to attend an interview – or a combination of these. Information will be generated by you and by us. For example, you might complete a written test or we might take interview notes. This information is held by Genesis Technology Services Limited.

4.6 Conditional offer
If we make a conditional offer of employment, we will ask you for information so that we can carry out pre-employment checks. You must successfully complete pre-employment checks to progress to a final offer. We are required to confirm the identity of our staff, their right to work in the United Kingdom and seek assurance as to their trustworthiness, integrity and reliability.

You will therefore be required to provide:

  • Proof of your identity – you will be asked to attend our office with original documents, we will take copies.
  • Proof of your qualifications – you will be asked to attend our office with original documents, we will take copies.
  • You will be asked to complete a criminal records declaration to declare any unspent convictions.
  • We will provide your email address to the Government Recruitment Service who will contact you to complete an application for a Basic Criminal Record check via the Disclosure and Barring Service, or Access NI, which will verify your declaration of unspent convictions.
  • We will contact your referees, using the details you provide in your application, directly to obtain references
  • We will also ask you to complete a questionnaire about your health. This is to establish your fitness to work. This is done through a data processor (please see below).
  • If we make a final offer, we will also ask you for the following:
  • Bank details – to process salary payments
  • Emergency contact details – so we know who to contact in case you have an emergency at work

4.7 Use of data processors
Data processors are third parties who provide elements of our recruitment service for us. This could include anything as seemingly trivial as, for example, storage of the data on a third party’s servers. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

4.7.1 Broadbean
If you apply for a positions through Linked in or Total Jobs, the requested information is processed by our third party Broadbean.
Please find the Broadbean privacy policy here
Please find Broadbean New GDPR Policies here

4.7.2 Chameleon-i
If you apply for a position, your application data will be processed and stored by our third party, Chamelion-i.
Please find the Chameleon-i privacy policy here
Please find the Chameleon-I Data Processing Addendum here

4.7.3 Trace Payroll Services
Once you begin employment at Genesis Technology Services Limited, your payroll information (salary, national insurance number, address, job title) will be logged on Traces payroll software. This is necessary for the processing of your payroll
Please find Trace Payroll services privacy policy here

4.8 How long is the information retained for?
If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus 5 years following the end of your employment. This includes your criminal records declaration, fitness to work, records of any security checks and references.

If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for 12 months from the closure of the vacancy.

Information generated throughout the assessment process, for example interview notes, is retained by us for 6 months following the closure of the vacancy.

Equal opportunities information is retained for 12 months following the closure of the campaign whether you are successful or not.

4.9 How we make decisions about recruitment?
Final recruitment decisions are made by hiring managers and members of our recruitment team. All of the information gathered during the application process is taken into account.

You are able to ask about decisions made about your application by speaking to your contact within our recruitment team or by emailing

5. YOUR RIGHTS

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information we hold about you.
You can read more about these rights at the Information Commissioner’s Office here

The Information Commissioner’s Office is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

6. COMPLAINTS OR QUERIES

Genesis Technology Services Limited tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate.

7. ACCESS TO PERSONAL INFORMATION

Genesis Technology Services Limited tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you, we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

To make a request to Genesis Technology Services Limited for any personal information we HR & Personnel department at , or writing to the address provided below.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting the HR & Personnel department.

8. HOW DO WE PROTECT YOUR INFORMATION?

Your data will be kept safe in line with ISO27001 International standards. In order to protect personal data, we implement a variety of security measures when a user submits their information. We use regular malware scanning and all personal information is contained behind secured networks only accessible by a limited number of persons who have special access rights. Those with special access rights are required to keep the information confidential at all times. Encryption, Email filtering, monitoring, penetration testing and security patching is also used to keep your data safe from breaches.

9. DO WE SHARE YOUR INFORMATION?

We respect your privacy and will not disclose your personal information to any third parties without your specific permission. Genesis Technology Services Limited will not share your information with anyone else unless you give us specific permission to.

10. CHANGES TO THIS PRIVACY POLCY

Genesis Technology Services Limited reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection, GDPR and privacy legislation.

11. CONTACTING US

If you have any questions regarding this privacy policy, you may contact us using the information below.

Genesis Technology Services Limited ,
Global House, Spitfire Close
Ermine Business Park,
Huntingdon,
Cambridgeshire, PE29 6YA
United Kingdom

01480 425 260